PRIVACY NOTICE

Last updated May 2, 2024 

What is this notice for? This privacy notice for i₃ Solutions Group ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your personal information (which relates to you, and from which you can be identified) when you use our services ('Services') or interact with us, such as when you: 

• Visit our website at https://i3.solutions/, or any website of ours ('Website') that links to this privacy notice.
• Engage with us in other ways, as described below. 

Questions or concerns? Reading this privacy notice will help you understand our privacy practices and policies as well are providing information on your privacy rights and choices. If you have any questions or concerns regarding these, please contact us at [email protected].

SUMMARY OF KEY POINTS 

What personal information do we process? When you visit, use, or navigate our Website or use our Services, we may process certain personal information about you, depending on how you interact with us, the choices you make and the products or services you use.

Do we process any sensitive or special category personal information? We do not seek to collect or process sensitive or 'special category' personal information, as described below.

When do we process your information? We process your personal information when you submit an enquiry or negotiate a sale with us; when you receive our Services or communicate with us. We also process your personal information when we send marketing to you or need to do so, to comply with law, receive legal advice or to deal with any legal claims. We may also process your information for other purposes with your consent.

In what situations and with which parties do we share personal information? We won’t share your personal information with external third parties for commercial gain or to enable them to use it for marketing purposes, although may have to share your personal information in other circumstances as described below.

Do I have any rights regarding my personal information? Depending on where you are located geographically, applicable data protection or privacy law may mean you have certain legal rights regarding your personal information and how we use it. If you are located in the European Union (EU)/European Economic Area (EEA), United Kingdom (UK) or Switzerland, these rights are described below.

How do you exercise these rights? The easiest way to exercise your data protection or privacy rights is by contacting us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS 

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. DO WE TRANSSFER YOUR INFORMATION OVERSEAS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. DO WE MAKE UPDATES TO THIS NOTICE?
10. HOW CAN YOU CONTACT US?

1. WHAT INFORMATION DO WE COLLECT? 

Personal information you disclose to us 

In Short: As a provider of business-to-business services, we collect and hold only a limited amount of personal information.

Personal Information Provided by You. We collect personal information that you or your business voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in negotiations or other activities in connection with our Services, or otherwise when you contact us. 

The personal information that we collect and process depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect will usually include name, company name, phone number, email address, job title, contact preferences and other information about you that you provide to us and we may need to deal with a request, enquiry or interaction you have with us. 

Sensitive or Special Category Information. We do not seek to collect any sensitive or 'special category' personal information (this means information directly or indirectly relating to your racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data (if used to identify you), data regarding your physical or mental health or data concerning sex life).  If you decide to provide us with such sensitive or 'special category' personal information, we will only use it for specific purposes with your consent.

Children's Information. We do not knowingly solicit personal information from individuals under 18 years of age and by using this Website or providing your personal information to us, you represent that you are at least 18 years old.

2. HOW DO WE PROCESS YOUR INFORMATION? 

In Short: We process your personal information for a variety of reasons, depending on how you interact with us or use our Website our Services. 

Such processing includes the following:

To deal with user enquiries. When you contact us to make an enquiry about our Services or to raise a query with us, we will process your information to respond to your enquiry or answer your query.

For security and fraud prevention. We may need to process your information when you contact us to conduct identification verification and other checks from time to time to protect us and others against fraud or other security threats. 

To negotiate sales. We may use your information in the context of discussions or negotiations regarding provision of our Services to your business. 

To deliver and facilitate delivery of Services to the user. We may process your information to provide with the Services you request and that we agree to provide. 

To offer support to users. We may process your information to respond to any potential issues you or your business might have with the requested Service or to deal with complaints. 

To administer and improve our Services. We may process your information to administer our relationship with you and, if you provide feedback or other information about our Services, in order to improve them.

For marketing purposes. We may use your personal information to send you direct marketing information (in accordance with applicable law) or in connection with events we organise that you may have registered an interest in or that you attend. 

To comply with law and deal with legal issues. We may occasionally need to process your information to comply with a legal or regulatory obligation or to establish, exercise or defend our legal rights, to receive legal advice or in connection any legal claims (or prospective claims). 

To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another business user of our Services. 

With your consent: We may also process your information for other purposes from time to time with your informed consent. 

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION? 

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law. 

For individual located in the EU/EEA and UK respectively, the General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information: 

Consent. We may process your information if you have freely given us your permission (i.e. consent) to use your personal information for a specific purpose or purposes. You can withdraw consent to future processing for such purpose or those purposes at any time. 

Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing any services at your request prior to entering into a contract with you. 

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations. 

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of you or any person. 

Legitimate Interests. We may process your personal information for purposes that we judge to be in our legitimate interests (or those of another party). These interests include us being able to: send direct marketing to your business (in compliance with applicable law); manage or administer our business; or provide our Services or products in an effective and efficient manner. Where we rely on this basis, we will balance the legitimate interests we identify against your individual rights and freedoms, to ensure that those rights and freedoms are not unduly interfered with. 

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 

In Short: We may share information in specific situations described in this section. 

We may need to share your personal information in the following situations: 

In the course of our Services. We may use your business email address and name in communications with certain business partners, suppliers or subcontractors (who we inform you of) to enable us to provide our Services to your business.

With data processors. We may share personal information with certain third-party data processors who may provide us with certain information technology, data hosting and business support services. We will take necessary steps to ensure that those processors handle such information only in accordance with our instructions and under a written contract in compliance with applicable law. 

Where we need professional advice. We may share your personal information with our legal advisers and other professionals for the purpose of complying with a legal or regulatory obligation; to establish, exercise or defend our legal rights; to receive legal advice or as needed in connection any legal claims (or prospective claims). 

With law enforcement, regulators and courts. We may need to share personal information to cooperate with the police or a law enforcement body or regulatory agency where we consider that are under a legal obligation or have a legal right to do so. We may also need to share personal information with a court or judicial authority in the course of legal proceedings to which we are subject.

With your consent. On occasion, we may also share your personal information with certain third parties where you have asked us to do so or subject to your consent.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 

In Short: We may use cookies and other tracking technologies to collect and store your information. Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website..

With your consent, we automatically collect certain information when you visit, use or navigate our Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our Website and for our internal analytics and reporting purposes. 

The cookie and tracking information that we collect includes: 

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings). 

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. 

Location Data. We collect location data such as information about your device's location when you access our Website, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Website. 

When we use Google Analytics. We may share information with Google Analytics to track and analyse the use of the Services. The Google Analytics Advertising Features that we may use include: Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page. 

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, our Website does not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 

6. HOW LONG DO WE KEEP YOUR INFORMATION? 

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as under tax or accounting law or to deal with possible future legal claims). 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

The criteria we use to determine how long we hold on to your personal information is based on applicable legal requirements or guidance issued by the UK Information Commissioners Office (ICO) or other regulatory authorities who have applicable jurisdiction.

7. DO WE TRANSFER DATA OVERSEAS? 

In Short: We may transfer some of your personal information outside the UK or the EU/European Economic Area (EEA) but will take appropriate measures to protect such information. 

To provide our Services, we may occasionally need to share your personal information with staff located in our other offices.  Because some of these staff and offices are located overseas, this means that we may have to transfer your personal information outside the United Kingdom or EU/EEA to countries whose laws are not currently regarded under the GDPR or UK GDPR as providing the same legal protection for your personal information as you enjoy in the UK or EU/EEA. These overseas transfers are referred to 'restricted transfers'.

Whenever we undertake such a restricted transfer of your personal information, we will do so in a manner that complies with applicable law.  For occasional restricted transfers of personal information, we may rely on an exemption under the GDPR or UK GDPR that permits such a transfer to take place subject to certain conditions, based on one or more of the following:

• the transfer of your personal information is necessary for the establishment, exercise or defence of legal claims;
• we have explicit, informed consent from you to make the restricted transfer;
• the restricted transfer is necessary for performance of a contract to which we are a party, entered into in your interests; or
• the transfer is necessary in order to perform a contract between you and us, or to take certain pre-contractual measures at your request.

Alternatively, where we are making restricted transfers or personal information on a systematic or regular basis, we may use specific standard contractual clauses (SCCs) and/or other legal measures approved for use by the EU Commission and/or ICO which are considered to give the transferred personal information adequate legal protection in accordance with the GDPR and/or UK GDPR. 

If you require further information regarding the measures that we use when making a restricted transfer of your personal information, please contact us using the details provided in the section 'HOW CAN YOU CONTACT US?' below.

8. WHAT ARE YOUR PRIVACY RIGHTS? 

In Short: In some regions, such as the EU/EEA, UK, and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. 

Your data rights: In some regions (like the EU/EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These include, subject to certain restrictions, the right (i) to request access and obtain a copy of your personal information; (ii) to request rectification of inaccurate personal information or erasure of your personal information subject to certain conditions; (iii) to restrict the processing of your personal information in certain situations; (iv) if applicable, to the 'portability' of the personal information you gave us to another organisation, or to you, in certain circumstances; and (v) not to be subject to automated decision-making (if applicable). In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US?' below. 

We will consider and act upon any request in accordance with applicable data protection laws. We may also require further information from you to verify your identity or clarify your request before we can act. 

If you are located in the EU/EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or the ICO as the UK data protection authority. 

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner. 

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US?' below. 

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. 

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US?' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. 

9. DO WE UPDATE THIS NOTICE? 

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws or where there are any modifications to the way we process information. 

We may update this privacy notice from time to time to stay compliant with relevant laws or where there are any modifications to the way we process information. The updated version will be indicated by the date of the last update at the top of this notice. The updated version will be effective as soon as it is accessible on the Website. If we make substantial changes to this privacy notice, we may notify our customers either by prominently posting a notice of such changes on the Website or by directly sending a notification to them. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 

10. HOW CAN YOU CONTACT US? 

If you have questions or comments about this privacy notice or wish to exercise the rights referred to in the 'WHAT ARE YOUR PRIVACY RIGHTS?' section above, you may email us at [email protected] or contact us by post at: 

i₃ Solutions Group
12 Floor Broadgate Towers
20 Primrose Street
London EC2A 2EW
United Kingdom